Data Privacy Statement
IMLAUER Hotel & Restaurant GmbH, establishment IMLAUER Hotel Schloss Pichlarn, has drawn up the present Internet data protection guidelines in order to approach the visitor to the website as a trustworthy partner who respects and guarantees the personal right to confidentiality.
Within the meaning of the GDPR 2016/679, Ines Wohlmuther-Maier is the data controller of the management or processing of personal data that may be collected via the website. The rights holder administrates or processes these personal data, which may be collected on the website (www.schlosspichlarn.at), under the conditions set out below.
Type of data collection and purpose of processing
The IMLAUER Hotel & Restaurant GmbH processes solely those data, which the visitor to the website has provided of his own free will. It is possible to navigate on the website without providing personal data and information. Each visitor is free to make personal data available on a restricted basis, in order to benefit from only specified services. Personal data collected and stored will be used exclusively for the services mentioned in the available information letter, and visitors to the website can submit their data in order to:
- to subscribe to our newsletter;
- to register for events;
- to send their CV;
- to obtain information on services or products, offers, room availability, quotations;
- to book stays and holidays;
- to purchase services, products or vouchers.
Use of AI-supported voice, chat and email systems in customer contact.
When you contact us, your communication may be processed in whole or in part by an AI-based assistance system. The following data will be processed:
– Your telephone number and email address
– Time and duration of contact
– Content (e.g. concerns, responses)
– Technical metadata
This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR (for contract fulfillment or initiation) and, if applicable, Art. 6 para. 1 lit. f GDPR (legitimate interest in efficient customer service). Automated decision-making within the meaning of Art. 22 GDPR does not take place.
Data processing is carried out exclusively for a specific purpose.
Our service providers for technical implementation are contractually obliged to comply with the GDPR (order processing contract in accordance with Art. 28 GDPR).
Personal data will not be disclosed to other companies. In addition, the personal data will be passed on if this is required by law or if the judicial authority or other bodies and institutes request it.
IMLAUER Hotel & Restaurant GmbH does not intend to collect sensitive or judicially relevant personal data via its own website.
Within the meaning of Art. 4 of the GDPR 2016/679, sensitive data is personal data relating to gender, ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations with a religious, philosophical, political or trade union background, as well as information on health status or sexual orientation. Within the meaning of Article 4 GDPR 2016/679 judicially relevant data are those personal details, which may lead to inferences that the data subject is subject to measures based on Article 3 (1) from a) to o) and from r) to u) of the D.P.R. No. 313 of 14 November 2002 on the criminal record, the register of Administrative Offences in consequence of criminal offences or associated legal proceedings or to the data subject being the accused or suspect within the meaning of Articles 60 and 61 of the Code of Criminal Procedure. We recommend that you do not provide such information on our website. If this is unavoidable (for example, in the case of assignment to protected groups of persons when sending a CV for employment purposes, in response to a job offer or when expressing interest in employment with our company), we ask you to send us by post the specific information letter available on this website in the “Sending your CV” section. In it, please give your written consent to the processing of said personal and sensitive data.integration of third-party services and content
- Google Analytics, Google IP Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA
Owner: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
- YouTube content
Owner: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
- Social network Facebook
Owner: Facebook Inc., Menlo Park, California, USA
- Social network Google Plus
Owner: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
- Social network Instagram
Owner: Facebook Inc., Menlo Park, California, USA
- Twitter social network, Proprietor: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland
- Vimeo
Owner: Vimeo Inc., 555 West 18th Street, New York, New York 10011d
We use the “Real Cookie Banner”
consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how the “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/. The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c DS-GVO and Art. 6 Abs. 1 lit. f DSGVO. Our legitimate interest is the management of the cookies and similar technologies used and the related consents. The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
THE HOTELS NETWORK
To improve your user experience on our hotel website, we use a software provided by THE HOTELS NETWORK (https://www.thehotelsnetwork.com, Muntaner 262, 3º, 08021 Barcelona, Spain). Using The Hotels Network, we are able to measure your user behavior in an anonymised way to better understand how visitors use our website and offer a more relevant user experience. To enable this, The Hotels Network uses cookies to store data from website users such as browser information, pages viewed, scrolls etc. As any analysis or processing is always anonymised, it is impossible to identify the user in person from this data.
Facebook
Our company is using an icon containing a link to the Facebook page. The social network facebook.com is operated by Facebook Inc., Palo Alto, USA. By clicking on the link you are forwarded tot he Facebook. With this activation you are connecting to Facebook und are giving your accordance to transfer data to Facebook. If you are logged in at Facebook your visit can be matched to you Facebook account. If you klick on the button, the respective information is passed on to Facebook by your browser and is saved. In the privacy statement of Facebook you’ll find information about the purpose and the extent of the data collected and its processing as well as information about your account settings concerning privacy.
Other external contents via widgets and iframes may be loaded. For insight into this list, please send an e-mail to datenschutz@schlosspichlarn.at.
Links to third-party websites
We would like to point out that the website www.schlosspichlarn.at contains links to other websites that are not managed in accordance with this privacy policy.
Retention and deletion of data
The information and personal data collected via this website, including those voluntarily provided by the visitor to receive information material or other mailings by writing to the addresses indicated in the “Contact request”, “Newsletter”, “Jobs” and “Request/online booking” sections, will be retained exclusively for the provision of the requested service and only for the time strictly necessary for this purpose. Once the service has been provided, in accordance with the data protection guidelines of IMLAUER Hotel & Restaurant GmbH the data are erased, subject to requirements from governmental agencies or legal retention requirements.
Exercising your rights
In accordance with Art. 15 of the GDPR 2016/679, the data controller has the right at any time to obtain information about the content of their personal data collected via this website, to have it corrected, updated or deleted, or to assert other rights granted to them by law. For this purpose it is necessary to contact the controller of the data processing or the processor by e-mail at datenschutz@schlosspichlarn.at
Data security
IMLAUER Hotel & Restaurant GmbH takes all necessary technical and organizational security measures to protect personal data from loss and misuse. IMLAUER Hotel & Restaurant GmbH protects personal data by means of internationally recognized security standards and procedures that
prevent unauthorized access
prevent unauthorized use and dissemination
prevent unauthorized alteration
prevent loss and unintentional or unlawful destruction
.
Cookies/advertisements
Cookies are small text files that are stored on your computer when a user visits certain websites. This website, including its sub-domains, uses cookies; the consent of the user is always requested, where this is expressly required by law or other applicable provisions. The use of cookies facilitates navigation on the website and allows the information transmitted to the user to be personalised. In addition, systems are used to collect information about the user, such as their IP address, the browser and operating system used and/or websites visited by a user for security and statistical purposes.
The cookies do not pose any risk to your computer, tablet or smartphone. The cookies generated by www.schlosspichlarn.at contain no personal data, which could be used to identify the user; they contain only encrypted data. You can find more information about the cookies used here.
Specific use of personal data
Below you will find specific information on how certain sections of this website work:
- Contact request section
The “Contact request” section of this website offers the possibility to request rooms, availability, offers, event/course participation. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
- Enquiry/online booking area
The “Enquiry/online booking” area of this website offers the opportunity to obtain information about offers and availability of stays/holidays and to book or purchase holidays/stays or other of our services (e.g. wellness). If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
- Section: Newsletter
If visitors to the website wish to receive our newsletter, they must enter their personal data in the corresponding form in the “Newsletter registration” section. The data collected serve for the despatch of the newsletter within the meaning of the declaration in the footnote to the form.
- Jobs section
The “Jobs” section of this website offers the opportunity to express interest in a position in our company or to respond to a job advertisement for vacancies or new positions. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
- Under-age visitors (16 years) The www.schlosspichlarn.at website, which is regulated by the foregoing data protection provisions, is not intended for the use of minors. We are aware of the necessity for protecting data, which concern minors, in particular in the online environment. Therefore we do not collect and store, except inadvertently, any data from under-age visitors.
Company name
IMLAUER Hotel & Restaurant GmbH
IMLAUER Hotel Schloss Pichlarn
Legal representative / Managing Director:
Georg Imlauer, Ines Wohlmuther-Maier
Email legal representative:
direktion@schlosspichlarn.at
Email data protection:
datenschutz@schlosspichlarn.at
You also have the right to lodge a complaint at the competent supervisory authority regarding the data processing realised by our company. The competent data protection authority is the:
Austrian Data Protection Authority (DPA), Wickenburggasse 8-10, 1080 Vienna
Email: dsb@dsb.gv.at